Voter ID card replacement: EC introduces online payment portal

The Electoral Commission (EC) has announced an online payment portal for individuals who need to replace their lost Voter ID cards.

The purpose of this portal is to facilitate payment for replacement cards.

The EC, in a statement on Monday, October 2, outlined the steps that applicants should follow to make their payments.

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1. Enter amount required
2. Enter reference (full name of the voter)
3. Transfer Summary is presented
4. Select 1 to confirm details
5. Wait for prompt to authorize transaction or check under My Approvals on
   *170#

According to the elections management body, the Applicant will receive an SMS upon the successful completion of the transaction with the payment reference.

This notification is to be presented at the point of payment, it said.

“The Electoral Commission believes that the introduction of the online payment
portal will facilitate a swift payment and replacement process,” the statement stressed.