The Electricity Company of Ghana (ECG) says its technical team is working around the clock to rectify the technical anomaly which affected the purchase of electricity.
It assured that the team is working progressively to fix the problems for those on “our prepaid metering systems”.
In a statement, the ECG said currently, customers in the Greater Accra, Central, Eastern, Western and Volta regions can visit our district offices to purchase electricity.
“Customers should please note that our team is working to restore the systems in the affected areas including Kumasi and Tema, as well as the 3rd party vending centres and the Mobile App.”
The Company expresses its sincerest apology for the inconvenience caused to affected customers and is resolved to work assiduously to restore the system to normalcy as soon as possible.