The Electronic Money Issuers (EMIs) Chamber of Ghana says all E-Levy charges made on mobile money and other electronic transfers from April 2, 2025, will be refunded by April 7.
The Chamber represents the body for all Dedicated Electronic Money Issuers (DEMIs) including AT Money, G-Money, Mobile Money Limited, Telecel Cash, and Zeepay.
This follows a directive from the Ghana Revenue Authority (GRA), issued on April 2, 2025, instructing all charging entities to cease applying the E-Levy in line with the government’s decision to abolish it under the Electronic Transfer Levy (Repeal) Act, 2025 (Act 1128).
The EMIs Chamber confirms that all member institutions have complied with the directive and are actively processing refunds for any charges incurred. The refund process will be completed by April 7, 2025.
“To prevent any further unintended charges, member institutions have implemented safeguards. In the unlikely event of an erroneous charge, it will be promptly refunded by the respective entity,” it said.
The EMIs Chamber remains committed to customer trust, transparency, and full compliance with regulatory directives.
“We continue to support the growth of Ghana’s digital financial ecosystem and ensure a secure and fair environment for all users,” it stated.