Fidelity Bank Ghana says the suspension of its Foreign Exchange trading licence does not affect the Bank’s normal banking operations.
The bank stated that while addressing the reporting concerns raised by Bank of Ghana, “we have in the interim reached agreements with our partner banks to aid in seamless completion of foreign exchange transactions on behalf of Fidelity Bank.”
“We apologize for any inconvenience this announcement may have caused, and we reassure all our valued customers that we are actively engaging the Bank of Ghana to resolve the issue as soon as possible” it added.
The bank assured its customers that “All Branches, Agent Points and digital platforms continue to provide our customers with the full range of financial services as usual.“
As a Bank, we strive to maintain the highest levels of operational compliance across all our business activities, and we are fully committed to engaging the Bank of Ghana to resolve this situation, the statement read
The forex licenses of Fidelity Bank Ghana Limited was suspended temporarily by the BoG, following their breach of some sections of the Ghana Interbank Forex Market Conduct rules.
BoG also fined the the bank, a combined 1000 penalty points each.’
Read full statement below
BOG FX Suspension – Fidelity Bank Statement
Source; Mypublisher.com