MTN Ghana shuts down service centres over COVID surge

MTN Ghana has announced that its Service Centres across the country will be closed for the holiday season from 29 December, 2021 to 3 January, 2022.

The closure of the service centres is part of broader measures taken by the business to stem the spread of the COVID-19 pandemic, especially in the wake of the new Omicron variant, which has been proven to have a higher transmissibility rate.

Speaking on the development, Jemima Kotei Walsh, Chief Customer Care Officer, said, “The business will use this opportunity to encourage customers to use our digital channels during the period of the closure of the shops.

“The channels include the company’s Official Social Media Handles namely; Twitter: @MTNGhana or
@AskMTNGhana; Facebook: MTNGhana, WhatsApp:0554300000 and 0555300000.”

Customers may also call MTN’s toll free number 100. MyMTN App and Ayoba are additional apps that can be used during and after this period.

In addition to these channels, field teams made up of retail vendors and Momo agents across the country will be operating and will provide additional support.

MTN Ghana continues to encourage all Ghanaians to observe the appropriate health protocols outlined by the Government, Ghana Health Service and the World Health Organization (WHO).

Case Update

At least 1,158 new coronavirus cases have been confirmed by the Ghana Health Service (GHS) pushing the country’s active cases to 5,112.

The death toll hits 1,274 after three additional fatalities were recorded across the country, an update on the GHS COVID-19 dashboard reveals.

As at 21 December, 2021, Ghana’s total confirmed cases stand at 136,436. Currently, health officials have recorded 130,050 recoveries.

So far, 15 persons are in severe condition with no critical case, according to GHS. Cases detected at the Kotoka International Airport (KIA) are 4,145 with 3,350 recoveries.

Source: Daily Mail GH