The Private Health Facilities Association of Ghana (PHFAoG) has suspended its decision to halt healthcare services to National Health Insurance Scheme (NHIS) cardholders.
This follows firm assurances from the National Health Insurance Authority (NHIA) to settle all outstanding claims by the close of business on Monday, April 7, 2025.
The suspension of services, which took effect on Friday, April 4, was triggered by what the Association described as “long delays in the reimbursement of claims,” leading to a dire financial strain on private healthcare providers across the country.
However, after an emergency meeting with NHIA management, the PHFAoG leadership announced a temporary suspension of the action in good faith.
“We have received a renewed assurance from the NHIA that payments will be effected by Monday. Based on this, and a clear show of good faith, we are putting our action on hold,” said Dr. Kwame Buabeng-Frimpong, President of PHFAoG in a statement.
Dr. Buabeng-Frimpong cautioned that any failure by the NHIA to honour this latest promise could lead to more drastic measures in the future.
“The situation remains critical for our members. We are only suspending—not cancelling—our action. If this commitment is not fulfilled, we will not hesitate to act in the interest of our facilities and the patients we serve,” he warned.
In response, the Chief Executive Officer of the NHIA, Dr. Asare Bampoe, reaffirmed his dedication to resolving the long-standing issues with delays in reimbursements.
“My administration is committed to building a more responsive and robust health sector. Timely reimbursement is a key part of that vision,” Dr. Bampoe stated, following his meeting with PHFAoG executives.
All private healthcare facilities nationwide have therefore been instructed to resume services to NHIS cardholders and to continue delivering healthcare to the best of their abilities.
